We try to process all orders within 2-3 business days of receiving payment. Bulk orders may take a little bit longer to process.
Canada
Shipping within Canada generally takes from about 3-5 business days, no matter where the destination.
USA
Orders to the USA will be shipped via Canada Post Light Packet and take 5-8 business days.
Canada
Shipping anywhere within Canada is absolutely FREE!
USA
Shipping to anywhere in the USA is a flat rate of $7.50
Bulk Tag Orders (25+) will ship to the USA for FREE
All of our orders are shipped from our home base on Vancouver Island, BC.
Unfortunately, we don't. We run our business out of our home in our "spare time", so we cannot offer consistent hours of operation and we find trying to arrange meeting with customers very difficult to organize.
We do offer free shipping to anywhere in Canada, and your item usually reaches you within a week of ordering - especially if you live close to us.
Diamond Drag Engraving
The
easiest and most common type of engraving is
“diamond-drag”, also known as “scratch” engraving. This
method uses a non-rotating tool with a cone-shaped diamond tip, which is
dragged with pressure through metal, leaving an impression.
Diamond-drag
engraving is usually used to remove the top colored coating to expose the bare
metal underneath (i.e. gold on a brass tag or silver on an aluminum tag).
Diamond Drag engraving will not look very deep on a Stainless
Steel tag due to the hardness of the metal. Stainless Steel tags engrave best
using Rotary Engraving.
Rotary
Engraving
Rotary engraving uses a cutting tool which rotates through the
metal to remove material, leaving a trough of exposed core. Our rotary engraved
tags are
engraved to a depth of .007" to .010".
Our Stainless Steel Rotary Engraved tags are extremely durable.
It all depends on the size and shape of the tag. Character limits are defined in each product's description.
People most commonly get their pet's name engraved on the front of the tag and a couple of phone numbers on the back of the tag.
You may also want to engrave a street address, town, special diet requirements, vet name, microchip info, etc.
All of the tags we offer are of high quality and come in a variety of materials:
Anodized Aluminum - our aluminum tags are fully anodized, which means they are completely covered in colour, so no bare aluminum is visible around the edges of the tags.
Stainless Steel - our stainless steel tags can be either diamond engraved (shallow) or rotary engraved (deep). Stainless Steel is the most durable material we offer, and combined with the deep engraving will last a long long time.
Brass - our brass tags can be engraved on the bare brass to expose a nice shiny golden engraving, or engraved through a thin layer of clear lacquer so that the exposed brass can be oxidised, resulting in a black engraving.
Polished Zinc Alloy - our zinc alloy tags are a hard metal with a polished finish with a hard resin enamel finish on one side.
The lifespan of a tag depends on a few things...
Activity level - the more active the pet, the more wear and tear the tag will see. If your pet is constantly running through rough terrain or swimming in salt water, it will wear down the tag.
Other tags on the same collar - When multiple tags are attached to the same collar, they will bump and rub against each other, causing wear.
Other pets - if you have other pets in the household or other pets that frequently socialise with yours, rough play can sometimes involve biting and grabbing around the collar area and the tag may get abused.
Material - we offer tags in a variety of materials. Aluminum is the softest metal and will show wear much faster than any other tag. Since the anodizing (colouring) is only on the surface, it will begin to fade over time. Brass is a harder metal than aluminum so will be more durable in rough environments, although exposed raw brass will corrode over time (we coat our brass tags in a clear lacquer finish to prevent corrosion). Stainless steel is by far the hardest metal and the most durable tag we offer. Diamond engraved stainless tags will wear down over time, as the engraving is quite shallow. Rotary tags will have the longest life of any other tag, since they are engraved very deep.
That being said, a tag could last anywhere from one month to over a year.
We accept the following payment methods on our website:
- All major Credit Cards
- PayPal
- Interac e-transfer
- Apple Pay
If you have a preferred method that isn't listed here, please let us know!
